The Technical Analysis

I'm a QA professional flipping the typical QA role on its head diving into the technical details of why something works (or doesn't work!). I work primarily with Optimizely CMS, Azure DevOps, Jira and the messy reality of enterprise content management systems. This blog is where I document the day-to-day: the problems that don't have easy answers, the workflow optimisations that actually save time, and the technical capabilities hiding in plain sight within platforms like Optimizely.

You'll find deep-dives into QA processes, technical documentation approaches, and the sort of granular implementation details that make the difference between "it works" and "it works reliably at scale". I'll be exploring Optimizely's ecosystem both as a user trying to verify functionality and as a real end user of the platform. If you're working in QA, quality engineering, or technical documentation - or if you're curious about what Optimizely can really do when you dig past the marketing materials - you're in the right place.